3. General Terms
3.1. General Terms and Standard Conditions
3.2. Continued Airworthiness Service Agreement (CASA)
3.1. General Terms and Standard Conditions
The General Terms and Standard Conditions [GTSC] of Fokker Services are basically the standard provisions under which products and services are supplied to customers. As such, it forms the foundation for any specific contractual agreements between Fokker Services and its customers. The GTSC is therefore applicable to any such contractual agreement unless indicated otherwise. Any deviations from the General Terms and Standard Conditions that are mutually agreed upon between Fokker Services and the customer are detailed in a Letter Agreement
3.2. Continued Airworthiness Service Agreement (CASA)
Fokker Services is in the unique position of being responsible for the Type Certificates for all Fokker type aircraft that are presently out-of-production. Being the Type Certificate holder brings with it the responsibility for fleet airworthiness. In other words, Fokker Services is responsible for:
- analysing all incidents and accidents in which Fokker type aircraft are involved,
- determining if there is a threat to fleet airworthiness and, if so,
- ensuring that corrective and preventive actions are defined and communicated to all operators of such aircraft.
Aircraft manufacturers generally finance these activities from the sales of new aircraft. Obviously, Fokker Services is not in a position to do this. Consequently, an alternative form of financing had to be found. In close consultation with customers, a transparent form of financing was defined whereby the costs were to be shared between Fokker Services and the operators. The operators’ contribution is done via a subscription to the Continued Airworthiness Service Agreement (CASA).
In return, signing the CASA entitles the customer to a package of up-to-date fleet airworthiness data and additional support services, as listed below:
- All-Operator Messages,
- Technical or Operational Notices,
- Aircraft Service Bulletins and Component Service Bulletins issued by Fokker Services,
- Service Letters / Notices to Operators issued by Fokker Services,
- Vendor Service Bulletin Classification Document,
- Updates to the Service Experience Digest,
- Manual Change Notifications,
- Revisions to the Airplane Flight Manual and Master Minimum Equipment List,
- Revisions to Maintenance Requirements documents,
- Utilisation Data,
- Maintenance, Operational and Service Engineering support, with a maximum number of man-hours per year.
This includes an AOG call service, which is available 7 days a week, 24 hours per day.
In addition CASA members are entitled to preferential treatment, including discounts on various products and services, such as;
- Proprietary spare parts
- Documentation (including revision service)
- Engineering support
- Modifications